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Dual Facing Work Advisors
Job coaching into the open labour market
Recruitment consultants in London report a shortage of suitable candidates for jobs, while the Voluntary Sector wants to assist service users to find sustainable employment. There is an opportunity to bring the two together, employer and customer-led, when looking at sustainable employment for disadvantaged groups.
The Dual Facing Work Advisors project, led by Prospectus, Connection at St Martins, and St Mungo’s aims to support homeless individuals into sustainable employment, by linking the work of homelessness agencies with the commercial focus of recruitment consultants.
Job coaches work with homeless people who aspire to work, but face barriers in accessing work, to produce an employment based action plan. This action plan is followed until the job coach believes the service user is ready for referral to a commercial employment agency.
Following an assessment with the employment agency, the homeless individual either becomes a candidate, or is referred back to the job coach for further development. If the individual is successful, the commercial employment agency works with them find them a suitable role, or cross-refer to another commercial employment agency. Ongoing support is provided by the job coach.
By the end of December 2007, 21 ‘job-ready’ participants will have gained employment via the commercial agency.
Job-readiness toolkit
Prospectus have produced a ‘job-readiness assessment’ toolkit to assist employment advisors working with clients who are faced with multiple labour market disadvantages in the assessment of an individual’s employability.
- Download the job-readiness toolkit here in PDF format.
Appendices
The appendices to the job-readiness toolkit provide useful pro-formas for several stages of the process. They can be downloaded here as Word documents.
Appendix 1: Sample CV | Appendix 2: Sample reference request form | Appendix 3: Sample client pre-interview form | Appendix 4: Post Interview Report Template | Appendix 5: Sample Complete Client Checklist | Appendix 6: Sample Candidate Assessment Form
